Corrections Ventline™
 This service is:

·        Unique

·        National

·        FREE of charge to you

·        Anonymous

·        Confidential

·        For crisis intervention

·        For support

·        For referrals

·        By phone and email

·        For corrections and detention staff and their family members.

·        Unaffiliated with any Departments of Corrections or the Federal Bureau of Prisons

 

Callers talk to a trained lay Responder. They can also make an appointment for a free phone consultation with a mental health provider or a phone session with a retired corrections peer supporter.

 

HERE'S THE PHONE NUMBER!
866-YOU-VENT (866-968-8368)

 This is a FREE service for corrections and detention staff and their family members.

Calls for 866-YOU-VENT go to an answering service which then patches them to the Responder on duty. We do not identify callers through Caller ID.

If, however, you want to make doubly sure that your phone number will not appear on any system, dial *67 followed by 1-866-968-8368 (or dial *67 followed by 866-968-8368 when calling from a cell phone). Dialing *67 prior to a number makes your phone number unavailable to Caller ID screens. (The symbol *—star—is on the bottom left hand side of the phone keypad.)

The Corrections Ventline™ is anonymous and confidential with the following exceptions: If you provide us with identifying information, we are mandated to report child abuse, and summon help in the case of danger to self and threats of violence against others.

E-MAIL SERVICE

We also receive e-mails from corrections and detention staff and families who wish to use the Corrections Ventline? as a support system and as an outlet.

We invite you to write us at:

 youvent@desertwaters.com

Our goal is for our Responders to reply to you as soon as possible, within 6 hours.

To create a free anonymous e-mail address, as an additional guarantee of your anonymity, please visit: www.aim.com.

Please note: If you wish to assure your anonymity with BT Yahoo! Basic Mail or Hotmail.com, sign up for a new email account using an assumed name.


 PHONE COUNSELING

Callers who want to contact a Desert Waters mental health provider for counseling need to make an appointment by calling our main office at 719-784-4727. (Please remember: If you wish to remain anonymous, dial *67 prior to the phone number, as our office has Caller ID.)

Callers can speak with a mental health provider anonymously one time for an emergency/screening call. If they wish to pursue additional counseling, the second session needs to be face-to-face at the counselor’s office. Following that, callers can resume counseling by phone. Please contact us for more details.

 

WHY WE OFFER THE CORRECTIONS VENTLINE™

Working in corrections or detention can be highly stressful. And the ripple effects of work pressures can affect your home life. Sometimes you and your loved ones need a safety valve, a place to vent. At other times you may need support to handle situations which at the time might seem overwhelming. Through the Corrections Ventline™, we at DWCO want to offer you a "listening ear," a steadying hand, and a safe place to explore your feelings, thoughts, and options.

 WHAT THE CORRECTIONS VENTLINE™ OFFERS


 

LIMITS OF CONFIDENTIALITY

When identifying information is provided, we are mandated to report child abuse, and danger to self or others.



You can contact us about:


 WHO CAN USE THE CORRECTIONS VENTLINE™

All staff of correctional and detention facilities, as well as community corrections, parole, and probation staff, and their significant others.


 

THE CORRECTIONS VENTLINE™ SHOULD IN NO WAY BE REGARDED OR USED AS A SUBSTITUTE FOR MENTAL HEALTH OR MEDICAL ADVICE OR TREATMENT. Consult your EAP service, counselor or physician regarding the treatment of your symptoms or medical condition. By your use of this service, you agree to indemnify and hold harmless DWCO, its board, staff and volunteers for any liability arising from any loss, injury or damage to or by any person or property, however caused resulting from the use of this service, including but not limited to information you obtain by asking questions, or receiving suggestions or referrals. By using this service you also acknowledge that you understand that our volunteers have varying levels of proficiency and have not been certified as experts (or anything else) by us in any professional sense.

 

If case of an emergency, call 911.
If you’re feeling suicidal, you can also call the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255)

 

 

 

 


 

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